Return an item to us is not that difficult. You just have to request a return and the goods can be sent to our UK or US returns depot. Our customers must return the goods within 14 days of receiving them. After the products are received, we will refund the price paid for the goods to the original payment card. However, delivery costs will not be refunded except for some exceptional cases. We might send you an e-mail to confirm your refund. This will be processed within 5-10 working days of receipt. You can accept the fund to reach your account within 3-5 working days. For foreign customers, they have approximately 28 days to return their items. We suggest you keep proper track of your return parcels. This will prevent your products from being held up at customs. It is highly recommended to send your goods back via a tracked service. You may retain the proof of postage until you receive your refund notification. In case of any queries, you may contact us through social media pages, e-mail, or phone number.
