Returns Information: Customers may return our items without much difficulty. You just have to ask for a return and the gown can be sent to our UK or US returns depot. Our customers must return this cashmere gown within 14 days of receiving them. After the products are received, we will refund the price paid for the goods to the original payment card. However, delivery costs will not be refunded except for some special cases. We might send you an e-mail to confirm your refund. This will be processed within 5-10 working days of receipt. You can accept the fund to reach your account within 3-5 working days. For foreign customers, they have just about 28 days to return their items. We advise you to keep proper track of your return parcels. This will avert your products from being held up at customs. It is highly suggested to send your goods back via a tracked service. You may retain the proof of postage until you receive your refund notification. In case of any queries, you may contact us through social media pages, e-mail, or phone numbers.
